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Pope Francis’s approach to leadership teaches 12 important lessons
• First, lead from a position of humility.
Second, spend time on the front lines.
• Third, identify with your people. Productive dialogue requires mutual respect.
• Fourth, embrace the potential of personal and organizational reinvention.
• Fifth, choose trusted advisers who can help you make good decisions and aren’t afraid to tell you when they think you’re wrong.
• Sixth, don’t allow insularity to infect your organization.
Seventh, be alert, practical and proactive, so your competitors don’t overrun you.
• Eighth, look like a leader. Understand the politics of your organization so you can resolve conflicts.
•The ninth lesson: Delegate and trust your people. Don’t micromanage.
• Tenth, your role as a leader is to serve others.
• Eleventh, you can’t hide from adversity. Deal with it promptly and decisively.
• Twelfth, reach out to your customers and to noncustomers, as well.
Lead with Humility: 12 Leadership Lessons from Pope Francis